We are pleased to announce that Toto USA has added House of Bidets to its list of Online Retailers. While we were always authorized to sell Toto products, this list is a select group of stores that are vetted before Toto is willing to link customers to them. You can see our logo displayed on Toto's website here.
There are many reasons why you need to buy anything online, especially your new bidet, from an authorized retailer.
- Authentic and new products
- Warranty - Manufacturer warranties are only honored if purchased from authorized retailers.
- Peace of mind - We forged relationships with the brands we represent, which means if you need help your problem will be solved.
With that said, you should always do your research before buying online. As a young business founded in 2022, we realize you may not have heard of House of Bidets, so we have spent plenty of time and money trying to increase our social score and reputability. We are Better Business Bureau accredited, and you can see our profile by clicking on the seal anywhere you see it to see our profile.
Most importantly, we strive for A+ customer service. Our phone number is prominently displayed in our header, and if you reach out to us outside business hours, we will most likely reply!
if you would like to verify that we are authorized with another brand, your best option is to contact them directly as some do not list merchants online. Listed below are customer service phone numbers for various brands that you can use for general support as well.
American Standard - (855) 815-0004 Monday through Friday 8am-7pm EST and Saturday 10am-4pm
Bio Bidet - (847) 458-2334 or support@biobidet.com - Monday through Friday 9am-5pm CST.
Brondell - (888) 542-3355 or support@brondell.com - Monday through Friday 9am-5pm PST.
Toto - (888) 295-8134 or custservice@toto.com - Monday through Friday 8am-8pm EST.
Vovo - (888) 601-0177 or support@imunsen.com - Monday through Friday 9am-5pm PST.
If you are looking to contact another brand, reach out to us and we will gladly assist you. We even reply to text messages!