Clean Sense DIB-1500
- Regular price
- Price: $360.00
- Regular price
- Sale price
- Price: $360.00
- Unit price
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at email@example.com.
Shipment of Larger Items:
Delivery of large items such as integrated bidet toilets (Toto Neorest) may require carriers other than UPS or FedEx. If this is the case, delivery is curbside, however we can arrange for your order to be brought inside your residence or business for a fee. If you request this service, we will get a quote from the carrier and proceed from there.
Please inspect the packaging of your item(s) when they arrive. If you notice any damage you should make note of it when signing for delivery. Some of our suppliers have a five day window after delivery where they will accept damaged returns. If your item(s) do arrive damaged, please send photos to firstname.lastname@example.org and we will process an insurance claim with the manufacturer on your behalf.
Cancellations & Refunds:
All orders canceled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original form of payment that you used when placing your order.
Unless noted otherwise in a product description, due to the hygienic nature of our products, you may return new, unused items within 30 days of delivery for a full refund. If the return is a result of our error (you received an incorrect or defective item), we will provide you the correct item at no cost to you. In a situation where the return is due to the buyer’s error, or the buyer no longer wants the product, the buyer will be responsible for shipping costs.
House of Bidets does not accept returns on bidet toilets outside of damaged upon arrival cases due to logistical costs. Please inspect your delivery upon receiving and before signing. If you notice damages, let us know as soon as possible so the manufacturer can arrange for a replacement at no cost to you. Post-purchase, we will contact you with instructions after purchase for scheduling a delivery with the carrier. As always, shipping is free.
You can expect to receive your refund within four weeks of handing your package to the carrier, however in most cases it will take less time. This time period includes the transit time between you and us (5 to 10 business days), our processing time one we receive your return (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply reach out via email (email@example.com), or via our Contact Us page.
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us within six months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and buy one, get one free offers are not eligible
- The item must be in stock on the competitors website
- The competitor must be an online store, they may not have a retail location (Amazon/Walmart/Costco)
- The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
Availability: In Stock
The Clean Sense DIB-1500 Bidet offers great value with a combination of luxury features, sleek design, and solid construction. Unlike many bidet seats that use a tank to heat water, this DIB-1500 has a tankless and instant water heater for virtually endless hot water. You will not want to leave your seat! Not only does a tankless setup make hot water readily available, but energy is saved since water does not have to be kept hot when you are not using it. This line is one of the most energy efficient seats on the market.
Specifications and Manuals
Installation & Warranty
Clean Sense suggests this bidet only be installed by licensed plumbers. On electric models where there is not an outlet, then a licensed electrician should be used to install one. A dedicated 15 or 20amp GFI circuit should be used, and local codes followed. Periodic maintenance and inspection of the unit is required. Optional bidet water filters must be replaced every 6 months. Hoses and all connections should be checked frequently. These units must be protected from freezing and if not used for extended periods, it should be disconnected.
Clean Sense includes a one year limited warranty on this unit, but allows customers to purchase extended warranties for two or three years through authorized retailers like House of Bidets, or their website. If you did not purchase an extended warranty through House of Bidets, you may add one through Clean Sense if your unit was purchased in the past fourteen days. See the link below to obtain an extended warranty through Clean Sense.