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Try this bidet RISK FREE for 30 days from date of delivery. See description for details.

Fluidmaster Soft Spa Electronic Bidet Seat

SKU: 9500E-002
Welcome to luxury where you least expect it: your toilet seat. The Soft Spa 9500 from Fluidmaster offers the ultimate in self-care indulgence with features designed to make your time in the bathroom as relaxing and soothing as possible. And while Soft Spa is well-positioned to pamper, it's equally well-equipped to provide peace-of-mind with its energy savings capabilities, quality construction, and affordability. You can try this bidet attachment risk free for 30 days, and you'll never want to use toilet paper alone again. If you don't like it, call or email us at Note: return shipping costs apply.

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Price: $459.99
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Price: $459.99
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House of Bidets, Plumbing Fixtures, Tampa, FL


Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at

Shipment of Larger Items:

Delivery of large items such as integrated bidet toilets (Toto Neorest) may require carriers other than UPS or FedEx. If this is the case, delivery is curbside, however we can arrange for your order to be brought inside your residence or business for a fee. If you request this service, we will get a quote from the carrier and proceed from there. 


Your order is fragile, please inspect it thoroughly when its arrives. If your order arrives damaged, please send photos to and we will send you the appropriate replacement(s) right away. If you notice any damage to the packaging, you should make note of it when signing for delivery. Please thoroughly inspect your order as soon as possible and report shipping damages within five days of delivery. Replacements due to shipping damage, including concealed damages hidden by packaging (such as cracks and cosmetic damage) will not be covered after five days post-delivery. 

Cancellations & Refunds:

All orders canceled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped.  If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original form of payment that you used when placing your order.


Unless noted otherwise in a product description, due to the hygienic nature of our products, you may return new, unused, and uninstalled items within 30 days of delivery for a full refund. If the return is a result of our error (you received an incorrect or defective item), we will provide you the correct item at no cost to you. In a situation where the return is due to the buyer’s error, or the buyer no longer wants the product, the buyer will be responsible for shipping costs and a 15% restocking fee (restocking fee applicable to Brondell products only). 

House of Bidets does not accept returns on bidet toilets (such as TOTO Washlet+ systems, TOTO Neorest, VOVO bidet toilets) outside of damaged upon arrival cases due to logistical costs. Please inspect your delivery upon receiving and before signing. If you notice damages, let us know as soon as possible so the manufacturer can arrange for a replacement at no cost to you. Post-purchase, we will contact you with instructions after purchase for scheduling a delivery with the carrier. As always, shipping is free. 

You can expect to receive your refund within four weeks of handing your package to the carrier, however in most cases it will take less time. This time period includes the transit time between you and us (5 to 10 business days), our processing time once we receive your return (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply reach out via email (, or via our Contact Us page.

Risk Free Trials:

Some of our products include a risk free trial with purchase. Unless otherwise noted, the trial period is 30 days from the date of delivery. If you do not want to keep your product for any reason, you can return it to us for a full refund minus the cost of shipping. The risk free trial offer only applies to products that explicitly note the offer on the product page and does not cover other products in your order. 

Fraudulent Orders:

We screen all orders manually, and if we think your order may be illegitimate, such as use of a stolen credit card, we may ask you to verify your identity. If we contact you for this purpose, you will receive an email from requesting a copy of your government issued ID and the credit card used for the order.  To protect ourselves and consumers, we reserve the right to cancel any order deemed fraudulent. 

Price Match Guarantee

We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price than us within thirty days of your purchase date please let us know and we will refund your original payment for the difference.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within thirty days of your purchase date will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within thirty days from the date of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

  • You must purchase the item from our website before requesting your Price Match Guarantee
  • Promotions such as rebates and buy one, get one free offers are not eligible
  • The item must be in stock on the competitors website
  • The competitor must be an online store, they may not have a retail location (Amazon/Walmart/Costco)
  • The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
  • The competitor must be an Authorized Retailer of the product in question
  • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
  • A price match is limited to once per purchased item

Availability: In Stock


  • Temperature-controlled warm water for hygiene and comfort
  • Connects directly to your water supply line, so it uses the same water that comes out of your tap
  • Self-heating—no separate hot-water supply needed
  • Adjustable water pressure for a range of comfort and cleaning
  • Automatic self-cleaning nozzle
  • One-button activation on the unit (applies to the most recent settings)
  • Eco Mode allows you to bring all temps to the lowest settings for power savings
  • Temperature-controlled air dryer
  • Built-in deodorizer that activates once you’re seated
  • Sittable lid - uncommon among modern bidet seats
  • Night light
  • Adjustable heated seat with a soft-close seat and lid
  • Anti-siphon protection that prevents soiled water from flowing back into the system
  • Fits most toilet types, even round toilets with little overhang
  • Rigorously tested by engineers to ensure quality and durability
  • More affordably priced than similar bidets from other brands
  • Five year limited warranty included with purchase (see terms linked below)
  • Four-foot electrical cord
  • Electricity required; equipped with a GFCI plug for use with or without a GFCI outlet

Links & Manuals

Instruction Manual

Trouble Shooting

Warranty Info


19.75"L x 15.5"W x 5.75"H
15.5 lbs
Weight Capacity (seat)
300 lbs
Sittable Lid





Soft Spa 9500




5 year limited warranty


What is Soft Spa?

Your fast pass to bathroom bliss! Our high-tech toilet seat provides you with the most hygienic and comfortable cleansing possible. The self-cleaning wand offers a fully customizable experience with both posterior and feminine wash, as well as a gentle option for sensitive users and a heated seat to keep your peach toasty and warm.

How does it work?

With the push of a button! Simply swap your existing toilet seat with the Soft Spa 9500, connect to your existing water line, plug it into a dedicated electrical outlet and customize your clean.
You set the seat and water temperatures, adjust water pressure and wand positioning, then finish off with a warm air drying for a completely hands-free experience. Oh, and there is even an optional deodorizer at work to keep things completely discreet. You just sit back and relax!

Does Soft Spa require electricity?

Yes, The Soft Spa 9500 needs a dedicated GFCI grounded electrical outlet on a minimum of a 15A circuit.

Can I use an extension cord if I don’t have an outlet next to my toilet? 

Our electronic bidet seat has an electrical cord that is 4 feet long. You may want to consider using a temporary extension cord to reach your nearest outlet. If you opt in for the use of an extension cord, only use those which are 3-prong grounded and rated for 15 amps. The Soft Spa comes equipped with a GFCI plug therefore it can be used with or without a GFCI outlet.

Is a bidet really better than using toilet paper?

It is without a doubt more efficient! Not only do you eliminate the ick factor of wiping and smearing (sorry, but it’s a fact), you’re also saving your delicate peach from damage due to rough toilet paper, perfumes and dyes. If you’re looking for environmentally friendly, hands-free, superior clean, the Soft Spa 9500 is the way to go.

I'll just use wipes...

Do your pipes and your wallet a favor, and back away from the wipes! Wipes, even biodegradable, septic safe ones, can clog up your pipes over time and result in plumbing problems.

Am I saving paper just to water water?

Most people don’t think about the amount of water that it takes to produce toilet paper. It’s a lot. So if you’re worried about water use, feel free to bidet guilt-free!

Where does the water come from?

Soft Spa 9500 connects directly to your supply line. The same water you drink out of the tap and shower with now cleans your bum, too. Efficient and clean!

How do I install it?

See our instruction manual for detailed instructions. With basic household tools, installation takes 30 minutes on average, but any plumber or handyman can also do the job.

How does it connect to the water line?

Soft Spa 9500 taps directly into your existing water line.The provided T-valve allows water to go to both your tank and the bidet seat.

Is it easy to attach and remove?

On average, installation takes less than 30 minutes and removes just as simply. As long as you have an outlet, and a standard two-piece toilet, you can move it from bathroom to bathroom with ease.

Will it fit my round bowl?

While the Soft Spa 9500 comes with an elongated seat, it does fit most round bowls, just with a little overhang. Contact us for help.

Does it need a hot water line?

The built-in heating mechanism in the bidet automatically warms the water coming from the water supply line.

Is there a risk of contamination of dirty water in the main water supply?

The Soft Spa comes with an anti siphon device (break safety relief valve and vaccum breaker) which prevents back flow.

About Fluidmaster

Fluidmaster is the #1 toilet parts brand in the world, marketing more than 100 million toilet products annually and selling more toilet-tank replacement valves than any other manufacturer in the world.

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