Meticulous packaging. Product arrived in its entirety and on time. All that remains is the installation and operation which I am confident will be a success.

Just wanted to let you know that I love your bidets. I have three of them, along with the portable handheld. The latest was the 1000 purchased about seven years ago. All of them are still working. The only issue is my original one I purchased about 15 years ago, the lid no longer goes down slow. That's pretty awesome in my opinion for these bidets to hold up so well for so long. I finally got my mom to get one a couple years ago and she is going to be getting another one for the spare bathroom. My brother decided to get one except he decided he wanted to go with Toto. The same kind as the toilet he just put in. He spent more money on it and so far he has had several issues with it. The biggest one is the water only stays warm for about 30 seconds along with the instructions being confusing. Just thought I would share that with you to let you know how awesome your products are.

Very close to life changing. I have 4 toilets in my home and one with a bidet seat. That's the only one I'll use to do number 2. When I think of all the hemorrhoids I could have avoided when I was younger. If you don't have one get one. You'll find out what I meaqn.

Great toilet, greatprice , great service

I’ve used the S550e model before (a friend of mine did a home renovation last year and put this model in her guest bathroom), so I knew this was the bidet I wanted. The model itself has all the bells and whistles you need, and it functions great. Setup & installation is super easy (around 10 minutes start to finish) and can be performed yourself without an expensive plumber or handyman. The only down side is that the remote is a bit odd. It’s not the most intuitive control you’ve ever used and you will definitely want to RTFM to find out all of its secrets. But once you get the hang of using it, it’s a snap. Also a big kudos to House of Bidet’s customer service. I ordered several bidets to outfit our house and was sent two of the wrong model. After a quick email to their sales department, I had two replacement models shipped immediately with return labels for the incorrect models. Fast, friendly resolution to a minor issue. Great experience all around.

Ordering online was super easy. Delivery was pretty quick. Unfortunately the toilets even thou they were on the pallet, seems like the freight company had a quick stop and took a tumble. They were super nice in helping me unpack to verify the damage and they took it back without any hesitation. I called over to House of Bidets and they asked me if i took any pictures which i did, I sent it over and within the same day we had a replacement toilet on order. Thank you for taking care of this. This is a company that I would buy from and also refer over to anyone thats looking for toilets.

A simple phone call gave me all the information that I needed. Sent a picture of my toilet and some measurements … package came in a matter of a few days. Everything fit perfectly. It should be this easy with every busy — but, today, it seems that there is no easy anymore. THESE PEOPLE MAKE IT EASY AND LOVE THE PRODUCT.

Wonderful customer service. Shipping was perfect and I believe the price was very fair. I am a buyer for a high end remodeling company and I will definitely purchase all Toto’s from Eric in the future.

This model was very easy to install and it meets my expectations.

You guys were great. I contacted bio bidet first-absolute WORST customer service. Glad I found you guys-thx for getting me squared away!

I am extremely pleased with this product, not to mention what a pleasure it was to work with House of Bidets. I highly recommend both the product and the retailer.

I love having my very own bidet. It makes me feel so much better and fresher. I will never be without one from now on!

Easy to install and use

Service is top notch and the Eco Nova bidet is awesome. UV and silver sterilize is important. The heated seats helps me get through the cold winter. This is nice and slim and not bulky like others. I will definitely buy another when I change my other toilet

Prior to installing the Nova Eco bidet, I found a YoutTube video specifically created to describe the Nova Eco installation. After reviewing that video, the installation of the Nova Eco bidet was straightforward.

It has taken a number of days to understand what the various options for using the bidet are and how to access them via the bidet's remote. The support staff at House of Bidet have been very helpful in providing prompt and insightful information, contacting the manufacturer and relaying information from the manufacturer to me (relative to questions which I had). Now that I understand what those options and how to access to them (via the remote), I am very pleased with the bidet (it's features and options and quality of build and design) and our decision to purchase it.

There are a number of positive factors/features for this particular bidet:

a. the tankless warm wash with adjustable temperature, water pressure, nozzle position settings
b. the warm dryer with adjustable temperature settings
c. the self-cleaning features of the stainless steel nozzle
d. the "sitable" seat

Kent